Marz (Marcelo Smith) — Founder of Fun Systems | Author
Author

Marz

Founder of Fun Systems. Brand designer for 10 years. I write about what actually moves the needle for contractors online — based on the systems I build and the contractors I work with every week.

Marcelo Smith · Founder & Designer, Fun Systems

About the author

Ten years of design, sharpened on contractor work.

I spent a decade designing brands and websites for businesses across a lot of industries. What kept catching my attention was the gap I saw in the trades: some of the best contractors I met had the weakest online presence. Their websites looked outdated. Their reviews were missing. New leads went unanswered for hours. Meanwhile, companies doing worse work were landing more jobs because they looked more credible online.

That gap is why Fun Systems exists — and it's the lens I write through. Every article on this site is grounded in the same systems I build for paying clients: contractor websites, missed-call text-back, database reactivation, review automation, lead-to-job pipelines. If something I write hasn't worked in the field, I don't publish it.

I'm based in the US, work directly with every Fun Systems client, and most contractor systems are live in under two weeks. You can reach me directly at marcelo@thisisfun.studio.

10+ years Designing for businesses
8 trades Specialized contractor expertise
13+ articles Published on contractor marketing
< 2 weeks Average system go-live

What I write about

Five areas I'm in the weeds on, every day.

The list below isn't theoretical. Each one represents a system I build, debug, and run for contractor clients — which is why I can write about it with specifics, not platitudes.

Contractor websites that convert

What an after-hours homeowner needs to see in the first 5 seconds to pick up the phone. Layout, copy, proof, speed, and the design choices that separate "looks like an agency built it" from "looks like a brother-in-law built it."

Marketing automation for trades

Missed-call text-back, lead intake flows, appointment reminders, follow-up sequences. The plumbing behind the front-end — what to automate, what to leave human, and what most contractors are still doing manually that's costing them jobs.

Online reviews & reputation

Google, Facebook, BBB. How to ask, when to ask, what to say back. The two-step system that takes contractors from 12 reviews to 200 without anyone feeling awkward about it.

Local SEO & Google Business Profile

What actually moves the map pack for a residential service contractor in 2026. Reviews, recency, NAP consistency, GBP categories, service-area pages. Less guru, more execution.

Lead generation systems

The full stack from cold visitor to signed contract — paid + organic + reactivation + referral. How the pieces hand off to each other so leads don't fall through the cracks between marketing and sales.

Database reactivation

The single highest-ROI play most contractors aren't running: pulling money out of old customer lists with one well-timed campaign. Worked examples, copy templates, and the math on why this beats most paid ads.

How I write

Editorial standards.

  • Written from real work, not summarized from blog posts. Every article is grounded in systems Fun Systems builds for paying contractor clients. If I haven't shipped it, I don't write about it.
  • Stats and claims are sourced. When you see a percentage or industry statistic, it traces back to a named study, platform report, or first-party data from our client base. No vague "studies show."
  • No AI-written content. Articles are written and edited by a human (me). Tools may assist with grammar or research, but the thinking, the voice, and the recommendations are mine.
  • Updated when the platforms change. Google, Meta, and the tools we write about change frequently. Posts get reviewed and updated as the landscape moves — particularly anything covering ad platforms, schema, or local search.
  • Reachable for corrections. If you spot something wrong or out of date, email marcelo@thisisfun.studio. I read and respond personally.

Articles by Marz

17 published · updated regularly

Kitchen remodel mid-construction with workers installing cabinets
Remodeling

Marketing System for Remodelers: The 5-Part Setup That Books $50K Jobs

The 5 connected pieces that turn cold visitors into signed kitchen and bathroom contracts. New.

9 min read
Roofing team installing metal panels on a brick home
Roofing

Google Reviews System for Roofing Contractors: From 12 to 200 in a Year

Why reviews work harder for roofers than any other trade, plus the 4-step system to scale them. New.

10 min read
Two remodeling contractors reviewing construction plans on a job site
Remodeling

Sales System for Remodeling Contractors: Lead → Estimate → Signed Contract

The 6 stages a remodeling lead moves through and the follow-up sequence that doubles your close rate. New.

10 min read
Plumber repairing pipes under a residential kitchen sink
Reviews

Facebook Reviews Software for Plumbers: What Actually Works in 2026

How Facebook recommendations work now, why they still matter for plumbing, and what reviews software should actually do. New.

8 min read
Roofer on a job site
Roofing

Why Roofers Are Losing Leads to Competitors With Worse Work

Good roofers lose jobs to worse ones every day — not because of skill, but because of how they show up online.

5 min read
HVAC contractor meeting with customer
HVAC

The Missed Call Problem: How HVAC Contractors Lose Thousands Every Week

Every missed call is a job that went to a competitor. Here's the fix that costs less than dinner for two.

6 min read
Contractor receiving a 5-star Google review
Reviews

How to Get More 5-Star Google Reviews as a Contractor

91% of homeowners check reviews before hiring. Your happy customers aren't leaving them — here's the system that fixes that.

6 min read
Contractor website on a laptop screen
Web Design

Does Your Contractor Website Actually Make You Look Professional?

A quick test you can run in 60 seconds to see whether your site is helping you or quietly costing you jobs.

5 min read
Google Local Service Ads on a phone screen
Paid Ads

Google Local Service Ads for Contractors: Are They Worth It?

The honest breakdown — when LSAs are a no-brainer, when they're a waste, and what to do before you turn them on.

7 min read
Remodeling contractor with homeowner
Remodeling

How Remodeling Contractors Can Get More Leads Without Paying for Angi or HomeAdvisor

You don't have to keep buying shared leads at $80 a pop. Here's what to build instead.

7 min read
HVAC technician with marketing materials
HVAC

HVAC Marketing in 2025: What's Actually Working

What pulls real jobs through the door this year — and what's still selling on TikTok but not delivering in the field.

8 min read
Marketing automation dashboard
Automation

What Is a Marketing Automation System for Contractors? (Plain English)

If you've heard the term and tuned out — here's what it actually means, in language that doesn't require a marketing degree.

6 min read
Customer database on a phone
Strategy

Database Reactivation: The Easiest Way to Get New Jobs From Old Customers

The single highest-ROI play most contractors aren't running. One campaign, three callbacks the same week.

7 min read
Contractor website glowing on a phone at night
Web Design

Why Every Contractor Needs a Website That Works at 11pm

Half of homeowners research after their kids are asleep. Your site needs to do the selling when you're not.

5 min read
Local business owner reviewing analytics
Strategy

The Real Reason Local Businesses Don't Get Leads Online (It's Not SEO)

Most "I need more leads" problems aren't a traffic problem. Here's the actual bottleneck.

6 min read
Comparing website design and marketing system
Strategy

Web Design vs. Marketing System: What Does Your Business Actually Need?

A pretty website without a system around it is a brochure. Here's how to tell which one your business needs first.

6 min read
Lead generation funnel diagram
Lead Gen

How to Build a Lead Generation System for Your Local Business in 2025

The full stack — what to put first, what to skip, and how the pieces hand off to each other.

8 min read

Want to talk about your own system?

Book a 15-minute call. I'll show you what's missing, what's working, and what to do about it.